Pure Silk Duvet Cover

You have 30 days from the date of receipt to return an item to us.

Here is the procedure for a return:

1. We invite you to return the item to us via the Return Portal in order to have the return label. Important : Please put it in its original packaging.
2. Please then send us proof of return by email (contact@emilyspillow.com) for tracking of the package.
3. We will proceed with the appropriate processing upon receipt of this proof.

Our products are delivered within 48 hours to your home or to a relay point, depending on the delivery method chosen for France. For North America, delivery is within 4 to 5 working days.

Please note that our stocks are in Île-de-France, which allows us to deliver to you very quickly.

For products sold on pre-order (out of stock), the shipping time will be communicated to you on the product page.

For more information, please visit the FAQ page

3 things must be respected when washing your silk product so that it lasts over time:

1. you have to wash at 30°
2. with a spin of 400 rpm (600 max)
3. wash inside out

In addition to this, it is recommended to wash them in a small protective bag and with similar colors.

Silk pillowcases dry very quickly, in less than a day they will be usable to sleep on again ;)

Very practical, you do not need to iron your silk products.

You will probably find your answer in our FAQ here .

Can't find your answer? Please send us an email to contact@emilyspillow.com or via the contact form .

We respond to all messages within 24 hours, excluding Saturdays, Sundays and public holidays. We will be happy to answer your questions or requests for information.