Pure Mulberry Silk Pillowcase

You have 30 days from the date of receipt to return an item to us.

Here is the procedure for a return:

1. We invite you to return the item to us via the Return Portal in order to have the return label. Important : Please put it in its original packaging.
2. Please then send us proof of return by email (contact@emilyspillow.com) for tracking of the package.
3. We will proceed with the appropriate processing upon receipt of this proof.

Our products are delivered within 48 hours to your home or to a relay point, depending on the delivery method chosen for France. For North America, delivery takes 4 to 5 working days.

Please note that our stocks are located in the Paris region, which means we can deliver very quickly.

For products sold as pre-orders (out-of-stock), the delivery time will be indicated on the product page.

For more information visit the FAQ page

3 things must be respected when washing your silk product so that it lasts over time:

• you have to wash at 30°C
• with a spin of 400 rpm (600 max)
• wash inside out

In addition to this, it is recommended to wash them in a small protective bag and with similar colors.

Silk pillowcases dry very quickly, in less than a day they will be usable to sleep on again ;)

Very practical, you do not need to iron your silk products.

You will probably find your answer in our FAQ here .

Can't find your answer? Please send us an email to contact@emilyspillow.com or via the contact form .

We respond to all messages within 24 hours, excluding Saturdays, Sundays and public holidays. We will be happy to answer your questions or requests for information.